Applying Quality Improvement Methods profile

Course Scenario

Chaparral Regional Hospital is a small, urban hospital of approximately 60 beds, and offers the following:

Emergency room services

Intensive care

Surgical care

Obstetrics

Diagnostic services

Some rehabilitation therapies

Inpatient pharmacy services

Geriatric services and

Consumer physician referral services

Recently, the CEO has been hearing complaints from both patients and staff. You have been hired to design and implement a Quality Improvement Plan to help uncover quality problems and satisfactorily resolve them.

Scenario Continued

Your CEO has informed you that the Hospital has been invited to appear on a local cable television news station to discuss the proposed QI plan and how it will be applied. You are instructed to create a presentation to put on the television show.

Instructions

You must specifically discuss how the QI plan will be applied by giving examples.

Why are QI programs developed?

What use are they for healthcare facilities?

What potential use would your facility have for the QI plan?

Provides clearly outlined and supporting details of the QI plan application.

Provides examples of the QI plan application with supporting details.

Recently, the CEO has been hearing complaints from both patients and staff. You have been hired to design and implement a Quality Improvement Plan to help uncover quality problems and satisfactorily resolve them.

Scenario Continued

Your CEO has informed you that the Hospital has been invited to appear on a local cable television news station to discuss the proposed QI plan and how it will be applied. You are instructed to create a presentation with narration to put on the television show.

Instructions

Use Powerpoint but your narration must specifically discuss how the QI plan will be applied by giving examples. 7 slides

Why are QI programs developed?

What use are they for healthcare facilities?

What potential use would your facility have for the QI plan?

Use detailed notes in the notes section of the PowerPoint as if you were presenting the presentation.