Qantas Flight 23 to Sydney is now boarding. Please have your boarding passes and passports ready for the attendant at the gate. Les…

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"Qantas Flight 23 to Sydney is now boarding. Please have your boarding passes and passports readyfor the attendant at the gate."Les Collins picked up his briefcase and started toward the jet way. He paused to look aroundthe waiting area and, as had been the case so often here in Houston, he saw nothing to indicatethat he was in a foreign country. Certainly the accents were different from in Sydney, but the lan-guage was English and readily understandable. This superficial familiarity, he concluded, musthelp explain why he had had difficulties adjusting to his role at the Global Oil Company officein Houston.Global Oil Company, or GOC, was headquartered in Houston, Texas, with partners and sub-sidiaries in countries around the world. Les had worked at GOC’s Sydney office for eight years

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