HI230-4: Recommend productivity measurement techniques. Instructions • Read the following document: HIM Function Information. • Create a satisfaction survey for users, or customers, of a Health Information Department. Think about the services provided by HIM and all of the different types of users. Consider the examples of surveys found in your readings and view survey examples here to guide you in its presentation and set up. In your survey be sure to: • Include instructions and a title • Create at least 6 close-ended survey questions • Include 2 open-ended questions • Format your survey and questions following the concepts and examples in your chapter reading

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