Part 2: Answer questions, but does not need to be in APA format. 1. Technical vs nontechnical information: What techniques might enable the delivery of technical information to a nontechnical audience? 2. Active Listening vs Interfacing: Explain the difference between active listening and active interfacing. 3. Planning is a top-level activity, involving complex and well-organized business decisions. A good strategic planning program consist of the following elements: a.) Establish a mission b.) Select objectives c.) Set goals d.) Analyze strengths and weaknesses e.) Study threats and opportunities f.) Prepare planning documents g). Ensure the ability to implement h.) Review the process If these elements are followed then the structure for the entire planning process will be successful. Class, do you feel your organization or one that you are familiar with follows the elements listed above.